I returned a movie (unopened) to them weeks ago and my account still shows a balance due. I have tried to contact them but there's no actual 'contact us' section on the website to complain, or to ask questions. The phone number listed on the Disney Movie Club monthly notification is an automated system only. Help!!!
Because it's a scam, just google and look around at all the people that have been ripped off.cancel the credit card number they have on file, or you will be charged next month.
Because no one pays to have actual people. It's much cheaper for them and much more frustrating for us to have everything computerized. You'll eventually give up and they won't have labor costs.
Its not a scam. its like Amazon not having it on there. just call this number and you should get to talk to a real person. 9205214027
their 800 number will only let you do automated things. but call that number listen to the disney movie guy talk and ONCE he is done it will automatically connect you to a live person. you wont have to push anything. I think it is the line for "non touch tone callers" but they don't ask about that.
it helps a ton! just keep the number and call them anytime you have a problem.
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